Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Road Work Ahead. The collective work includes works that are licensed to Road Work Ahead. Copyright 2005, Road Work Ahead ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Road Work Ahead or purchasing Road Work Ahead products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Road Work Ahead or to purchase Road Work Ahead products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Road Work Ahead. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Road Work Ahead used in the site are trademarks or registered trademarks of Road Work Ahead.

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Road Work Ahead disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Road Work Ahead does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Road Work Ahead does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Road Work Ahead shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Road Work Ahead has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Road Work Ahead product is mistakenly listed at an incorrect price, Road Work Ahead reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Road Work Ahead reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Road Work Ahead shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Road Work Ahead without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Road Work Ahead may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Road Work Ahead.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Road Work Ahead or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Traffic Sign Use

You should always refer to your local DOT guidelines and city requirements when installing traffic control devices on public or private property. Fifteen years ago the Congress of the United States acknowledged the importance of nighttime visibility of road signs and markings as important safety tools. The 1993 DOT Appropriations Act stated that the “Secretary of Transportation shall revise the MUTCD to include a standard for a minimum level of retroreflectivity that must be maintained for traffic signs and pavement markings which apply to all roads open to public travel.” The Federal Highway Administration’s Minimum Levels of Retroreflectivity Ruling for traffic signs went into effect on January 22, 2008.

Summary of MUTCD Revisions

From January 22, 2008 (the effective date of the ruling) agencies have:

Four years, January 2012, to implement and continue using an assessment or management method to maintain traffic sign retroreflectivity at or above the established minimum levels.

Seven years, January 2015, for replacement of regulatory, warning and ground-mounted signs (except street name signs) that fail to meet the established minimum levels.

Ten years, January 2018, for replacement of street name signs and overhead guide signs that fail to meet the established minimum levels.

Summary of the Minimum Maintained Retroreflectivity Levels Table

White copy on overhead guide signs must be made from prismatic sheeting

White copy on ground mounted street name signs cannot be made from Type I sheeting, Type III prismatic or higher is recommended  

Warning signs (black on yellow or orange) cannot be made from Type I sheeting, Type III prismatic or higher is recommended 

Regulatory signs (black on white) must retain a minimum retroreflectivity level of 50 cd/lx/m2 (while use of Type I sheeting with an initial retro reflectivity value of 70 cd/lx/m2 is allowed, sign life will be shorter and may result in poor life cycle value), Type III prismatic or higher is recommended

Stop signs (white on red) have a minimum contrast ratio of > 3:1 (white reflectivity + red reflectivity) (older stop signs especially south-facing signs are at risk of noncompliance due to ink fading)

Participation Disclaimer
Road Work Ahead does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Road Work Ahead is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Road Work Ahead reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Road Work Ahead in its sole discretion.

You agree to indemnify, defend, and hold harmless Road Work Ahead, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Road Work Ahead may link to sites operated by third parties. However, even if the third party is affiliated with Road Work Ahead, Road Work Ahead has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Road Work Ahead. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Road Work Ahead seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Product Pricing
Prices, inventory and availability are subject to change without notice. We reserve the right to limit sales, including also the right to refuse sales to re-sellers or buyers. We are not responsible for typographical or photographic errors on the site. Prices will vary from catalog pricing due to specials offered, quantity discounts, or when calling orders in. We will to the best of our abilities correct any known pricing errors within this website but in no way are liable for pricing errors or miss-quotes due to errors on our part.

Return Policy
Road Work Ahead is not responsible for, and cannot accept order changes once the product has shipped. Most orders ship very fast, therefore contact us ASAP for any changes. We offer replacement for any item deemed defective or damaged which includes spelling, color, or size errors on our part. We do not offer any product warrantees beyond defective products at the point of purchase.

Road Work Ahead allows for return of stock (not custom made) items that have not been used, within 30 days of delivery. For those items not used, we will credit your account for full product cost. We charge no fees for restocking. You are responsible for all incoming/outgoing shipping charges for standard returns. We do cover the shipping costs for sending out replacement orders and arrange for carrier pickup on product returns for items that are deemed defective, damaged, wrong item sent, spelling and/or color errors.

Send us an email prior to your return and we’ll supply the correct return address and inform the warehouse of this return. After we receive your package, we will credit you for full product cost. Please allow up to 2 work days for processing this credit and we’ll send you email confirmations of this credit.

Stock orders that have not been shipped may be cancelled for full credit but be forewarned, most of these orders ship very fast.

Custom sign orders may be cancelled if production has not started for full credit, once production has begun you are responsible for this charge and we are unable to cancel this. Custom signs are any sign that requires you to type text that we need to print on your sign and/or when the item is stated as being special order or (custom made). Custom signs are lettered permanently and can’t be returned or resold.

We cover the shipping costs for sending out replacement orders and pay for carrier pickup on product returns for items that are deemed defective, damaged, wrong item sent, wrong size, spelling and/or color errors.


Email Policy

We will not send any type of future email solicitations. The emails we send deal only with your current order which tells you that we have approved your order, then later, your order has shipped, and here’s the UPS tracking number. We may mail catalogs to certain select companies but don’t do mass mailings or telemarketing.


Disputing a Charge/Chargeback
According to your credit card agreement you must Contact Us first to rectify any billing errors or refunds. We offer an easy return and cancellation policy. Valid requests for credits are processed within 1 week, normally within 2 business days. After we issue the credit please allow up to 7 business days for this credit to appear on your credit card statements and we will send you confirmations by email or phone when this credit was issued. If you feel that your credit/debit card was used fraudulently, Contact Us for quick resolution. Fraudulent chargeback’s are theft and may be prosecuted and/or sent to a collection agency.


Neither Road Work Ahead, its affiliates and agents, its suppliers, its employees, the web site developer , or the web host are or shall be liable to you or any other user of this site, for the information on the site, including without limitation for its accuracy or timeliness, or for any reason whatsoever arising from the information on the site. You assume all risks of access, viewing and use of this site. This web site, the content of this site, and everything on or available by access from or through this site are provided to you “AS IS” and without warranty, express or implied, of every kind or nature, including, without limitation, implied warranties of merchantability and fitness for a particular purpose or use. Road Work Ahead does not promise that the site will be error-free, uninterrupted, nor that it will provide specific results from use of the site or any content, search or link on it. Please note that some jurisdictions may not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you. You should check your local laws for any restrictions or limitations regarding the exclusion of warranties. By your access and use, you accept that you are made no representations or warranties, whatsoever, regarding the site and its contents, and its access or use. Any reliance on any content, information, materials, products or services provided by Road Work Ahead and the web site developer, view at your own risk. The respective providers of products or services accessible from or obtained through the Road Work Ahead web sites are independent of and have no relationship of partner, joint venture, agent, principal, or other relationship or association with Road Work Ahead.